UXNight: Conversation Design

Wednesday, September 26, 2018 - 17:45
San Francisco

Tickets are now on sale for UXNight: Conversation Design!

***You must purchase a ticket to attend this event. RSVPing on Meetup alone does not equal registration.**** Purchase tickets at https://uxnight45.eventbrite.com


As machines grow smarter, we strive to make interactions more human-like and easier to use. Conversational design is more than writing a script. It involves critical thinking and combines various fields of UX including interaction design, voice UX, copywriting, user interface design, visual design, and system architecture.

Learn from experts on how to streamline search and make it easy for the user to accomplish tasks with conversation design.



"Everything You Ever Wanted to Know About Conversation Design but Were Afraid to Ask"
Cathy Pearl, Head of Conversational Design Outreach at Google
Author of Designing Voice User Interfaces (O'Reilly Media)

The term "conversational interfaces" is thrown around a lot these days, but what does it actually mean? Will we soon be having conversations with everything around us, like our toothbrushes and trash cans? What's the difference between a chatbot and a VUI? How do we build these highly interactive systems in the right way?

This talk will tell you what Conversation Design is and some of the best practices to make sure we get it right.

"Designing Voice UX for Car Interfaces"
Chris Liu, Product Designer and R&D Mercedes Benz North America
& Cohost of Design Review Podcast

Conversation design is powerful because it gives the user a direct path to find what they are looking for. In this presentation, Chris will teach you key design principles to consider when designing a conversational interface. He'll show you how to navigate the user, keep their attention, and repurpose design patterns for consistency and clarity.

More presentations to be added! Stay tuned!


Speaker Bios:

Cathy Pearl
Head of Conversational Design Outreach
& Author of Designing Voice User Interfaces (O'Reilly Media)

Cathy Pearl is Head of Conversation Design Outreach at Google, and the author of the O'Reilly book, "Designing Voice User Interfaces". She's been designing and creating Voice User Interfaces (VUIs) for nearly 20 years and is passionate about helping everyone make the best conversational experiences possible.

Past speaking engagements include Cannes Lion International Festival of Creativity, O’Reilly Bot Day, and Voice Summit. Previously, Cathy was VP of User Experience at Sensely, whose virtual nurse avatar helps people stay healthy. She has worked on everything from programming NASA helicopter pilot simulators to designing a conversational iPad app in which Esquire magazine's style columnist tells users what they should wear on a first date. She has an MS in Computer Science from Indiana University and and BS in Cognitive Science from UC San Diego.

Chris Liu
Product Designer and R&D
Mercedes Benz North America
& Cohost of Design Review Podcast

Chris has many years under his belt working as a designer in various capacities in a wide array of industries, from enterprise software to consumer products. Chris currently works at Mercedes-Benz R&D North America working on car UX and advanced concepts. You can find him on Twitter at @machinehuman.

Mariya Yao
CTO and Product Officer
Metamaven, AI
& Author of Applied Artificial Intelligence

Mariya Yao is chief technology and product officer at Metamaven, a company that intelligently automates revenue growth for global companies like Paypal, LinkedIn, L’Oréal, LVMH, and WPP. She’s also editor-in-chief of TOPBOTS, the largest publication and community for business leaders applying AI to their enterprises, a Forbes writer covering the interplay of human and machine intelligence, and coauthor of Applied AI: A Handbook for Business Leaders, which she launched onstage at CES 2018.


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