Can hardware enable better services?

Wednesday, June 20, 2018 - 19:00
Service Lab London

Hola amigos

From video doorbells to Alexa, hardware is taking over. But for many of us hardware design feels like an alien concept and something that we've never designed for. That's why we're delighted to have Mat Hunter from the MD of Central Research Laboratory come and talk to us. He'll be asking the question:

Can hardware enable better services?

It's undeniable that software remains a driver of great change in the world, leading to a revolution in digitally-enabled services. But we humans still live in the real world and this means that, for us to create effective services, we must consider physical touch-points.

Hardware is still dominated by the multinationals with their multi-million pound budgets (Apple, Amazon, Google, Samsung) but we are seeing a rise in boot-strapped startups - even in London! This talk will help you understand what's going on in the world of hardware and how you might use it to create better services.

Mat is awesome. He runs an accelerator and co-working space for hardware startups. He is also visiting tutor at the RCA for Service Design. Prior to that, Mat studied Industrial Design and Interaction Design, spent 15 years with IDEO and was Chief Design Officer at the Design Council.

See you there

Love + Peace

The Service Lab Team

Aviva Digital Garage

33-35 Hoxton Square, N1 6NN, London